ONE SOURCE MOBILE ASSET MANAGEMENT

The One Source Mobile Team will work with your company to build a detailed and comprehensive asset management system and asset management database. This asset management database system will include data items for your wireless device as well as any active wireless numbers on the devices. Our asset management system will not only help your company control its cost via reducing lost wireless hardware, but it will also allow your company to reallocate assets to save money as well. It also serves as a valuable tool for Human Resources when an employee leaves the company. The asset management system gives your Human Resource Team an exact breakdown on the mobile device and mobile device accessories each employee has.

Key Asset Management Information From Our System:

• User profile information
• User Name
• User ID and/or email
• Location
• Supervisor
• Contact Number
• Cost Center

Device Information Including:

• Wireless Number
• Asset Tag Number, if provided
• PIN
• ESN/IMEI
• SIM
• Activation Date
• Contract End Date
• Initial Cost of Equipment Procurement (if procured under this contract).

One Source Mobile’s asset management system will track all hardware activation dates for your company. This will be placed in our asset management database for your company. This will allow your company to track all mobile device activations that are placed through One Source Mobile’s system. One Source will work with the Carriers to gain the proper wireless hardware activation dates for all of the hardware that your company already has on hand.

For more information on One Source Mobile's asset management system, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

MOBILE DEVICE ORDERING 

OneSource Mobile has developed a streamlined mobile device ordering process that allows you to order product very easily from anywhere in the country. With our free web ordering portal which we customize for your company, you will be able to order mobile devices or accessories at any time from any where.

Mobile Device Order Placment:

• Via a custom built web portal
• By sending an e-mail to our order center
• Through your internal ordering tool

Mobile Device Ordering Can Be Done for The Order Request:

• Activation of New Service & Equipment
• Replacement Equipment (Warranty & Out of Warranty)
• Accessories
• Service Transfers within the same wireless carriers
• Porting of Phone numbers between wireless carriers
• Changes of Service Rate Plans
• Suspension/Deactivation of Service Order Component of One Source Mobile Software and Online Ordering

Once an approved mobile device order request has been submitted,

• The mobile device order is automatically routed to the One Source Mobile Ordering Team.
• The ordering team will submit the order to the appropriate carrier
• The equipment shipped either to a staging area or drop shipped directly to the end user or Point of Contact
• Tracking Component of the One Source Mobile software and Online ReportingThe One Source Mobile Tracking Component will give your company visibility into database information which can be viewed by individual phone numbers, end users, or even by cost center components. Pending orders may also be tracked as to their progress within the order process including UPS tracking numbers if applicable.
• The Track Component is the front end tool to access the historical database in which service requests and product request histories are stored. This is done all online at your company’s custom portal.

The mobile device ordering service is user friendly and fast. Now your company’s order placers have total control to find out the status of any order for any Carrier all in one centralized location through One Source Mobile’s Ordering and Order Tracking services.Your company controls the portal. One Source Mobile online software and portal allows your company to control the portal that is created specifically for your company. Now your company has the ability to make changes to their portal based on One Source Mobile control component of our software.

One Source Mobile's Control Component Allows Your Company To:

• Set Password Strength
• Edit Log-in Messages
• Provide/Edit user policy (with or without mandatory acceptance)
• Add/Remove approved carriers
• Add/Remove approved Device Types (Cell, PDA, Pager, etc.)
• Add/Remove approved Equipment (BB 8830, RAZR, etc.)
• Add/Edit Available Rate Plans/Features
• Create/Assign User Roles
• Add/Edit System User Permissions
• Configure Approval Chains
• Set No/Low Usage Criteria

Wireless Reporting
 
One Source Mobile will provide your company with key data that will allow you to see first hand exactly what is happening with your mobile devices.  Here are just a few of the reports your company will get based on One Source Mobile’s services.  Other reports can be made available upon scoping your company’s needs more closely.

One Source Mobile Bill Optimization Reports

Order Reports Asset  Management ReportsAccount Summary of Savings Audit Findings & Recommendations High Total User Report No/Low UsersHigh Airtime ChargesData Airtime UsageText Message SummaryToll and Roaming ChargesInternational Usage Summary411 Usage SummaryAccount/Master Audit Summary (Savings Report)Monthly TrendingProjected Annual Spend Projected Annual SavingsCost Per Minute

ONE SOURCE MOBILE RATE PLAN OPTIMIZATION REPORTS Billing Optimization:

• Gain control of your wireless spend and reduce your overall cost
• Gain detailed insight into all aspects of your wireless cost
• Track your spend via detailed online reporting
• Gain the ability to control all areas of high wireless cost
• Reduce your wireless administrative time and cost overall
• Capture and validate key adjustments that need to be made to your program
• Get recommendations from a seasoned team of wireless auditors
• Choose the billing option that best fits your companies needs

One Source Mobile monitors twenty-five key areas to find savings and provide cost control reporting:

• One Source Mobile 25 Key Bill Auditing Points:
• Insure Best Rate Plans Are In Place
• Review for Possible Unpublished Rate Plan Options That May Apply
• Review for Missing Service Plans
• Pooling Minutes and Sharing Options
• Overage Charges
• Roaming Charges
• International Charges
• Long Distance Charges
• Roaming Charges
• 411/Directory Assistance Charges
• Sms Text Messaging Charges
• Downloads, and Other Ancillary Service Charges
• Data Service Charges and Data Usage Requirements Plans
• Fraud and Miss-use
• Deviations From Company Policies
• Missing Credits
• Correct Discounts Applied to Rates and Hardware
• Correct Hardware Charges Based on Contract. Promotions, and Fair Market Cost
• Taxes
• Disconnect Penalty Charges
• Nights & Weekends Usage & Cost
• Unsubstantiated & Incorrect Charges In General
• Invoice and Plan Consolidation Options
• Carrier Deals & Market Conditions
• Delayed Usage Charges
• Insure Customer Is On Best Carrier Contract Program
• Help Develop Corporate Policy and Procedures Based On Usage and Spend Analysis
• Invoice Consolidation Strategies & Hierarchy Strategy (if applicable)