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Is Your Telecom Manager Doing an Effective Job of Managing your Company’s Wireless Services? |
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The employee that you think is managing your company’s wireless program may actually be slowly watching your corporate wireless spending go through the roof without telling you or he/she may not be watching at all! It is amazing how often we run into employees overseeing their corporate wireless programs who are struggling to manage the program with any kind of effectiveness. It is even more amazing how little knowledge they have of cellular spending, cellular cost, and cellular data on the program overall. It is also not unusual for us to receive a call from a company where the wireless program manager has just left, and now the company has found out the person who they thought was managing their corporate cellular program did not manage it at all!
Managing corporate mobility also known as wireless device management and telecom expense management is not an easy task. It takes knowledge, time, and commitment. Most C-level executives are not aware of the various challenges their wireless device managers face today. Wireless ordering and billing is a moving target that requires the person managing your mobile devices to be organized, precise, flexible in a sea of constant change, and to not scare easily. There are many reasons people fail as managers of their company’s corporate wireless programs and here are some of the more likely reasons:
Why Corporate Managers Fail When It Comes To Overseeing Corporate Wireless Programs:
- The manager lacks experience and training with regards to his/her company’s wireless program.
- The manager lacks time. Upper management generally does not have a good grasp on how much time it takes to manage a corporate wireless program.
- The manager lacks effort.
- The manager fears the company will "find out" he/she is not doing an effective job.
- The old “if it isn’t broken, don’t fix it” syndrome.
- The manager is "connected" to the wireless carriers’ representatives.
- There are too many carriers and carrier representatives to deal with regularly.
- The program is complicated because it is geographically spread out across the country.
- There is a lack of centralized ordering processes or effective corporate ordering processes.
- There is a lack of clear corporate cellular policy and guidelines.
- The wireless services are too personal. Everyone has an opinion and the manager is constantly dealing with managing fellow employees’ opinions on what to order even though the manager was not the one who set the corporate wireless policy within the company.
Questions to Ask to Determine If Your Cellular Phone/Wireless Manager is Managing Your Corporate Wireless Program Effectively:
- How much does the wireless manager (WM) depend on the carrier representatives and carrier support?
- What is the cost per minute across the company in the current plans? Is the cost going up or down?
- What is the corporate strategy to reduce cost in the cellular program?
- How often does the WM monitor corporate mobile device/wireless bills?
- Does the WM know what the term “managed services” means?
- Is the WM familiar with the term "TEM”?
- Does the WM procure all devices directly from the carriers?
- Does the WM buy accessories directly from the carriers?
- Has the WM looked at 411/Directory Assistance service options?
- Does the WM actively search for other mobile device and mobile device accessory sourcing options?
- Is the WM offering high level executive reporting?
- How often does the company get reporting on spending, cost, trends, and usage information?
- What does the WM think the three biggest challenges are with your company’s wireless program?
- What has the WM done to resolve these challenges?
It is possible to manage a corporate cellular/mobile device program effectively. However, most of the time, we see a big gap between what the company was hoping their wireless device manager would do to manage their corporate cellular program and what the wireless device manager actually did.
Worried this is happening with your wireless program? Contact OneSource Mobile now for a free evaluation of your current corporate cellular management program at
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. We will have one of our wireless experts and wireless analysts do a review with you or your current wireless management team. Based on the information we collect, we will provide you with an executive analysis of the current state of your program. This will be at no charge to your company! A free wireless program consultation! Contact us today. |
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Technology Asset Management (TAM): |
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The Definition of Technology Asset Management:
Technology asset management is the utilization of corporate resources like management processes and policy, technology, manpower, and other resource that are required to cost effective ordering, provisioning, deployment, and disposal of hardware, software, and other services as well.
Aspects of An effective Technology Asset Program:
There are many aspects that go into creating an effective corporate technology asset management program. Here are the most important factors in an effective technology management program:
- Minimal cost to the corporate IT Group to put the technology asset management in place and to run the technology asset program
- A simplified technology asset program is a must. You have to develop a technology asset program that can be managed by the existing corporate personnel
- Technology asset program cost must be budget able
- The risk associated with an effective technology asset program must be minimal.
- The right technology asset management software and the right technology asset program and support company must be chosen
- Technology asset management programs must be focused on not only on the day to day management of the technology asset program, but technology asset program savings
- Technology asset programs must drive down cost associated with managing technology assets.
Technology Asset Program Cost Savings:The Gartner Group has said that "Organizations that implement an effective asset management strategy will realize savings of between five percent and 35 percent of their IT budgets". Effective technology asset management is a mandatory requirement now for any corporate IT Group that wants to effectively run their corporate IT program. IT “best practice” requires that technology asset management processes and procedures be implemented to insure control over technology assets and to gain savings by securing these technology assets appropriately.
To find out more about One Source Mobile’s technology asset program and to get Free updates on technology asset management you can contact us at
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or register to our site.
Registration to our site is FREE!
Technology Asset Management Solutions That Include:
- IT technology asset management 'best practice' areas
- Technology asset contract management
- Free evaluation of your current technology asset management processes
Information on key technology asset areas including
- Technology asset software solutions
- Technology asset suppliers
- Technology asset services
- Technology asset vendors
- Technology asset products
- Technology asset cost savings
- Free technology asset management information
Free Asset Management Information On These Topics As Well:
- Global asset management
- Asset management software
- Assets management
- Asset management tools
- Asset management firms
- IT asset management
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Warning Signs That Your Cellular Ordering Company May Not Be Right for You! |
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Telecom expense management companies are not all the same. Ordering, tracking, shipping, and reporting on mobile device activations is not always as easy as it appears. If you are utilizing an outside company to manage your mobile device(cellular, Blackberry, smart phones, PDA’s, and usb cards) activations you may want to keep a close eye on what you are paying and what you are getting for the cost of those services. Here are some signs that your managed mobility company might not be managing your mobile device orders the way that they should be.
- Lack of knowledge when it comes to cellular order placement
- No ability to track orders or report on the orders status
- No reporting capabilities on all orders placed
- No direct relationships with the wireless Carriers
- Offers order fulfillment for U.S. based orders only. No international ordering capabilities
- No ability to build a custom web portal for your company to place orders through
- Charges a cost for each order you place through them
- No centralized online system for your mobile device orders to be placed into
- No Corporate mobile device accessories program
- No corporate cellular accessories ordering program
- No ability to place orders anywhere in the country for ALL Carriers
- No ability to track your wireless orders
- No ability to provide tracking numbers for your wireless orders
- No status or real time reporting on your wireless orders
- Constant issues with orders
- Multiple miss-ships, incorrect orders and ordering errors
- No single point of contact to take issues to
- Inexperienced support personnel placing orders
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One Source Mobile's Solutions Will Work for Your Company! |
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One Source Mobile has brought together a team of some of the top wireless experts in the wireless industry. How good is our Telecom Expense Management Team? So good that we work with Fortune 500 accounts around the country helping those companies manage their cellular phones, Blackberries, smart phones, PDA’s, and data cards.
We work with some of the largest government organizations in the United States Government as well. We even provide services to some of our biggest TEM competitors and some of the biggest TEM companies in the industry. Even our competition is using us to support their accounts and provide cellular and mobile device outsourcing solutions. They just won’t tell you!
These three groups all have one thing in common. They all know that One Source Mobile is one of the top mobile device management companiesin the country. We offer the best Telecom Expense Management solution in the industry. They know that One Source Mobile offers solutions that get results. One Source Mobile has a proven track record when it comes to mobile device management and wireless cost reduction strategies. Our track record speaks for itself! |
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The Best Way To Reduce Corporate Accessory Cost |
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One Source Mobile has established itself as one of the top cellular accessory providers in the country. One Source Mobile is also one of the top Blackberry accessory providers as well. One Source Mobile offers corporate accessory programs that allow our Customers to reduce wireless accessory cost by 15% to 45% on wireless accessories.
If your company is currently buying mobile device accessories directly from the Carrier than you are spending too much. One Source Mobile’s Corporate Wireless Accessory Program will allow your company to achieve the following:
- Reduce your corporate wireless accessory cost
- One point of contact for ordering corporate cellular phone and Blackberry accessories
- Get wireless accessories for all Carriers and all makes and models of mobile devices (AT&T accessories, Sprint accessories, Nextel accessories, T-Mobile accessories, Verizon accessories)
- Get a free accessory web based ordering portal that can be used nationally to order wireless accessories for your company.
- Get Free accessory order tracking via the web based wireless accessory ordering portal
- Get low cost pricing on corporate wireless accessories
- Get great quality wireless accessories and the best return policies.
- Work with one of the most experienced corporate accessory teams in the country
- Get the best pricing on corporate accessories
- Get Free shipping on all the corporate wireless accessories that you order
- A hassle free program that you will not have to invest time in getting set up
- Get a true corporate wireless accessory program that is proven and will reduce the cost of your company’s corporate wireless accessories without having to do any work to implement the program
Contact One Source Mobile for a free savings analysis on your current wireless accessory cost. Speak to one of our corporate accessory program specialist to find out how we can reduce your corporate accessory spend today. The service is FREE! |
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