Why Are Corporate 411 Directory Assistance Cost Still Rising?

There are three reasons why corporate 411 Directory Assistance cost are arising.  The first reason is that the Carriers 411 cost has been rising steadily for the last three years.  With Verizon slates announcement, Verizon Customers will be paying a 22% Directory Assistance price hike when they use cellular 411.

Blackberry Help Desk

Along with the evolution of the Blackberry there have come major challenges for corporate Blackberry programs.  There is no doubt that the Blackberry when used properly is an extremely effective tool.  The Rim Blackberry has really provided corporate America with mobile capabilities that were not present before. 

Corporate Blackberry Programs

One of the biggest challenges a corporate Blackberry program poses is providing internal support for the Blackberry users within a corporate Blackberry program.  Whether it is dealing with the Bes License for each Blackberry, managing the cost of a Blackberry program, or managing your corporate Blackberrys day to day each of these and your corporate Blackberry program itself can be a challenge.

Blackberry Help Desk Solutions

Blackberry Help Desk solutions are few and far between despite the substantial increase of Rim Blackberrys users over the past five years.  There are many companies in the market today that offer mobile device management services or as some call it wireless device management, but these same companies that can order mobile devices, order wireless devices, provide wireless bill auditing, wireless inventory management, wireless asset management, and traditional wireless help desk cannot truly support your company when it comes to providing a full scale Blackberry Help Desk program.

These same companies that provide wireless device management can in most cases provide Blackberry ordering services and tier one Blackberry support, but most of them struggle to provide a true service that will allow your company to outsource Blackberry help desk services.  Low cost Blackberry support is simply not a Blackberry services easily found these days.

Blackberry Help Desk Providers

In recent years there have been very few companies willing to offer this level of Blackberry support due to the cost and expertise required to provide such services.  These so called wireless management companies that are glad to outsource your wireless program are so fast to work with companies to provide true Blackberry help desk services beyond tier one Blackberry support.

This will leave the corporate Blackberry program decision maker with fewer choices when it comes to outsourcing their corporate Blackberry program unless something changes soon.  Trying to find corporate Blackberry support services may be a challenge when it comes time for your company to outsource your Blackberry program.

With all this being said, there are some good companies in the market that still can provide Blackberry orderings services for corporations, Blackberry auditing services, Blackberry cost control, support of Blackberry corporate programs, and Blackberry accessory programs.  The Blackberry is here to say, at least for the time being.  If you need Blackberry services or have questions on Blackberry Help Desk services, or want to know how to reduce your corporate Blackberry cost, One Source Mobile the leader in Blackberry services and support and also has the best Blackberry training program. 

To find out more about our Blackberry Help Desk services you can e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at (877) 284-3031.  We have Blackberry Specialist standing by to help you.

Blackberry Training

The Blackberry is a great tool for corporate users.  It allows company employees to manage their business on the go.  Corporate America has embraced the use of Blackberrys, but many of the corporate users who have Blackberrys are not trained properly on how to use a Blackberry as effectively as they could be using the device.

411 Directory Assistance Cost:

The cost for using 411 Directory Assistance on your cell phone is about to get pricey again.  Verizon has informed its vendors that there is a 411 Directory Assistance price increase coming soon.  The increase will raise the cost for accessing 411 calls for both consumer and business accounts to $1.99 in the next few months.  The increase will go into place for consumer accounts on February 1 and for business accounts on March 1. 

Rising 411 Directory Assistance Cost:

The last time a major Carrier adjusted their 411 Directory Assistance cost, most of the other major Carriers followed in their path.  This means we could be seeing a raise for all Carriers on 411 Directory assistance cost.

411 Directory Assistance Options:

There are alternatives to dialing 411 Directory Assistance and incurring these charges.  There is 800-FREE411 and 800-GOOG411.  Just like free radio and free TV these services are supported by advertising, so are these free 411 services.  So when you or your employee’s calls, you or your employees will be forced to listen to a short sales pitch for a product before you get your number.  This can eat up cellular minutes and mobile device calling time as well as your employee’s time.  The other problem is that only about 52% of the time will you actually be able to get an accurate listing from a Free 411 service.  This means your employees are going to immediately go right back to using the expensive Carrier 411 Directory Assistance cost.

411 Cost Savings:

There are good solutions out there for companies spending too much on their 411 Directory Assistance services.  Corporate 411 services are big these days.  The best way to reduce corporate 411 Directory assistance cost is to definitely use a 411 Directory Assistance service other than the Carriers.  Even if your company is using a Free 411 service then you should consider getting a paid 411 Directory Assistance service as a backup.  As I mentioned before, only about half the Free 411 calls are ever completed.  What do you think your employee does after they do not get the Free 411 service to work?  They call the Carriers 411.  Now you are paying anywhere from $1.50 to $1.90 for a 411 call.  This can add up quick. 

Best Corporate Directory assistance Service:

Make sure you have a 411 Directory Assistance solution for your company.  We recommend www.osm411.com.  The starting rate at OSM411.com is only 65 cents a call.  Your company will most likely get additional discounts based on the volume of 411 calls your company makes.  This means right away you will be paying 57% to 66% less than you would if you use the Carriers 411 services.  That is a lot of 411 Directory Assistance savings.

Controlling Corporate 411 Cost:

So keep an eye on those cell phone bills as this 411 price increase will be showing up on your bills real soon.  Even if your service is not with Verizon you should start looking for alternatives to your traditional 411 service, as it is likely that other carriers will be initiating their own 411 price increases in the near future.

Controlling corporate 411 costs and controlling corporate directory assistance cost can be easy.  You just have to be committed to doing it.  You have to create a plan to really work on reducing the 411 cost.  Your company has to be willing to do the work, but I can assure you the work you will have to do will not compare to the savings that your company will see, and if you use OSM411.com they will actually do almost all of the work for you.  So go ahead and get started reducing your corporate cost by finally putting an effective cost control solution regarding 411 Directory Assistance at your company today.  Good Luck

For more information on Corporate 411 Directory Assistance services you can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We would be glad to have you discuss this with one of our Corporate Cost Reduction Specialist.